Refund policy
Unathletic Returns Policy
All sales are final. Unathletic does not accept returns or exchanges unless required by law.
Exceptions
Returns or exchanges will only be accepted under the following circumstances:
-
Defective or Damaged Items
If an item is defective, damaged, or not as described, you must notify us within 14 days of receiving the item. Proof of the issue (e.g., photos) is required. -
Incorrect Item Received
If the wrong item is delivered, a replacement or refund will be provided. You must contact us within 14 days.
Conditions for Return
- Items must be unused, in their original packaging, and returned within 14 days of approval for return.
- Unathletic will cover return shipping costs only for defective or incorrect items.
How to Contact Us
Email info@unathletic.store with your order number, description of the issue, and any supporting evidence.
Legal Rights
This policy complies with UK and international consumer laws. Nothing in this policy affects your legal rights.